1. Technology & Innovation
Industry leading R&D Advantages
Changyi has a strong R&D team of more than 60 technicians, accounting for 20% in the whole company. Among them, Ph. D., Master and Bachelor’sdegree has reached 80%.
The team only focused on electric tailgate development, completing three major technical iterations in just a few years, which did not include tens of thousands of detailed upgrades.
The strong scientific research advantage also obtained many special awards, our product has obtained more than 30 national technology patents and a high-tech product, these achievements in the industry is no one can compare.
We are not only focused on improving our R&D capabilities, but also keeping improving our hardware. On the basis of existing production equipment, we are still introducing advanced production facilities from domestic and abroad, and strive to produce products that consumers are satisfied.
Relying on strong hardware and software advantages, the quantity of our products suitable models and product quality has been in the forefront of the industry.)
A complete range of nearly 200 car tailgate lift products while other manufacturers are at most about 50.
Quality stability. Our company has passed the certification of quality system, such as CE, 3C, ISO/TS16949, and has obtained the Certificate of “Intellectual Property Management System”. The products have passed 45000 lifetime tests, high and low temperature tests, side slope tests, up & down slope tests,etc before leaving the factory. To ensure the perfect product of the delivery.
Because of the standardized production, our products can not only maintain high efficiency, but also guarantee excellent quality. Therefore, our products have always been the no.1 sales in the industry.
3. Customer Service
Team formation. After-sales related to consumer user experience, how to ensure a faster and more satisfactory solution to the problem, we have made a lot of efforts in the selection of talent. Our after-sales engineer must have more than three years of relevant work experience, and must go through a series of professional technical training before induction. This ensures the efficiency and quality of after-sales service.
Training system construction. Our after-sales staff will return to the company headquarters regularly to participate in product technical training. Timely experiences’ summary can better solve the technical problems of products, better service for the majority of customers.
One-to-one service. Specialized after-sale technical personnel, can respond in the first time, and solve problems quickly and effectively
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